The Real Reason Clients Are UNHAPPY w/ Guy Bauer

If your agency does creative work, it’s easy to think that WHAT you deliver to your clients is all that matters.But according to Guy Bauer, Founder of Umault, a B2B video ad agency, that’s only half of the client satisfaction equation. The other half is something we neglect all the time. In today’s conversation, you’ll learn:The hidden reason clients become unhappy, even when you’re delivering great workWhat the Domino’s Pizza Tracker can teach us about managing client projectsThe...