AI and the future of work with Barclay Rae, top 20 IT Service Management thought leader and ITIL 4 author

We’re joined by Barclay Rae on this week’s episode of AI and the Future of Work. Barclay has consistently been named one of the top 20 influencers in IT Service Management. He’s an accomplished speaker, consultant, and author having recently contributed to the ITIL 4 content library. Barclay joined us to discuss the impact of the pandemic on service management and what leaders should know about the future of work. In this episode, hear Barclay discuss… How remote work is forever ch...