164 - Mark Ross-Smith, CEO & Co-Founder, StatusMatch

This week: Mark Ross-Smith, CEO & Co-Founder, StatusMatch; Holiday travel & changes in travel patterns; Latest WSJ airport rankings; American sues Sabre for attorney fees; Listener Q: AA flight credit rules confusing; Frontier changes customer service; Shout-outs

Om Podcasten

Hosted by Ben Baldanza, former CEO Spirit Airlines & Scott McCartney, former Wall Street Journal Aviation Editor/Columnist "The Middle Seat". Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.