Human Hacking, Empathy and Influence with Chris Hadnagy

“I realized that we can use human hacking skills in a positive way. How do you use it as a partner, employer, employee, a parent or as a child? How can you use these skills to get things you want out of life, while leaving people feeling better for having met you, and not being a malicious person?” - Chris Hadnagy If you’ve ever wondered how you can show up so that the person you are talking to is more receptive to what you have to say, while leaving the other person better off for your interaction with them, you’re going to love this episode. Today on Brave By Design I’m scratching my human behavior itch with one of the most renowned experts in the field of social engineering, as we talk human hacking, empathy, and influence, to name just some of the topics we cover.  Chris Hadnagy is a global security expert and master hacker. He is the founder and CEO of Social-Engineer, LLC, the creator of the popular Social Engineer Podcast, website, and newsletter, and designed “Advanced Practical Social Engineering,” the first hands-on social engineering training course and certification for law enforcement, military, and private sector professionals. He is the bestselling author of four technical books for security professionals: Social Engineering: The Art of Human Hacking; Unmasking the Social Engineer: The Human Element of Security; Phishing Dark Waters: The Offensive and Defensive Sides of Malicious Emails; and Social Engineering: The Science of Human Hacking, which is now in its second edition. He is also the founder, executive director, and board member of the Innocent Lives Foundation, a nonprofit that fights the sexual abuse of children.By shifting your approach to difficult conversations and making a conscious effort to practice empathy towards the other person, you will see more great things come to you in your life. Try it, and let Chris and I know how well these techniques work for you! Connect with Chris: https://humanhackingbook.com/ Remember to hit SUBSCRIBE wherever you listen to podcasts!Are you a service-based business who wants to build your brand and get booked solid? Learn how podcasting helped Laura do that over at: podcastbrandlab.comWhat You’ll Hear In This Episode: How Chris got into the type of work he does today, and the unique occupations he’s held along the way [2:21]The way he discovered the power of social engineering and what motivated him to begin writing books on the subject [6:07]Why human hacking is so important for people to learn about [8:11]What are the key differences between influence and manipulation, and a fascinating experiment from Chris’ own life that demonstrates this [10:24]How we can begin to genuinely build more rapport with others, and what not to do [18:59]What he means when he says that we can elicit emotions in others by expressing those same emotions in ourselves [22:50]The approach Chris recommends taking when engaging someone in a difficult conversation [26:50]His thoughts on “cancel culture” and the only way that we can move forward from it [38:43]Additional Links & Resources:Support the show