Episode 10: BSI EDUCATION PODCAST - World Consumer Rights Day

Episode 21. Part of the BSI EDUCATION PODCAST - Consumers and standards series - in association with CPIN, the independent consumer and public interest network. Standards are everywhere, making consumers’ lives safer, fairer and easier. Whether you’re using a mobile phone, shopping online or travelling abroad, standards behind the scenes are setting good practice for organizations that make goods and provide services. In this first episode of the series Helena Leurent, Director General of Consumers International - the organization behind #WorldConsumerRightsDay – talks about this year's theme of #NoPlasticPollution and how international standards play an important role in delivering consumer rights. We also hear from CPIN Chair Julie Hunter and BSI Consumer Policy Manager Sadie Dainton on the history of consumer rights and representation. Plus, an overview of what’s to come in the rest of the series. The BSI EDUCATION PODCAST is hosted by Matthew Chiles – Educational Development Manager at BSI, Alan Sellers - Senior Compliance Manager at Dyson and Chair of BSI’s Young Professionals Advisory Panel, and Cindy Parokkil – International Projects Manager at BSI. For more information on the themes raised in this episode visit: www.consumersinternational.org/what-we-do/world-consumer-rights-day www.bsigroup.com/consumers And for more information on BSI Education go to: www.bsigroup.com/education. Get in touch with the podcast at [email protected] and share us on social media using #bsiedpod.