Beth Steinberg (Chime): Scaling Your People & Talent

Most startups and VCs focus on headcount growth. Success is often measured in how many times your headcount has multiplied. Scaling your people and talent deliberately requires balancing four factors: culture, structure, talent acquisition, and management systems. Hear how Beth has tackled this at Chime, one of the fastest growing fintech companies on earth. Key Takeaways:[2:34] The focus usually is on the number of hires; is this the right direction?[4:35] Blake and Beth explain why faster is good, but it’s not the only thing.[5:27] What is a model for scale for the people in talent function and why do you need one?[6:00] Beth shares the example of Nike and their use of a model to scale.[7:17] Beth talks about a model with four pillars: culture, structure, talent, and management systems and process. She starts explaining what culture looks like in this model.[8:02] Beth dives deep into the concept of structure.[9:00] Beth shares about talent.[10:03] What are management systems and processes about?[11:34] Beth explains why there has been a big misunderstanding of what culture is.[15:08] Beth expands on why the ideal structure doesn’t matter if you have everything else in place.[16:50] Structure goes hand-in-hand with culture; it is about clarity, communication, and collaboration.[18:14] Beth shares her philosophies and strategies on talent.[20:42] Beth talks about retention and the great resignation.[22:50] Beth tells more about management systems and processes.[25:20] Beth shares what Survey Champions are about.[26:11] Beth shares her perspective on where to begin building a model to scale.Mentioned in this episode:Sign up for OpenView's weekly newsletterBeth Steinberg, SVP of People and Talent at ChimeChimeFollow Blake Bartlett on Linkedin. Podcast produced by OpenView.View our blog for more context/inspiration.OpenView on LinkedinOpenView on TwitterOpenView on InstagramOpenView on Facebook