Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report
CELab: The Customer Education Lab - En podcast af CELab - Torsdage
In this episode we look at Skilljar’s 2020 Customer Education Benchmarks and Trends report. This report is one of the most comprehensive to-date featuring insights from over 250 customer and partner education teams. Come listen to our response to this report’s insights related to COVID-19 impacts, budgets, target audiences, training formats and engagement, completion rates, monetization strategies, and more!