Episode 102: The Power Of Mediation And Communication In Business With David Liddle

In the latest episode of Climb in Consulting, Nick talks to David Liddle - the founder and CEO of The TCM Group. An award-winning provider of mediation, investigation, culture change and leadership development services to companies around the world. David has always been driven by the power of dialogue to bring people together. An award-winning mediation, investigation, culture change and leadership development consultancy. It was a huge success attracting Lottery funding and national media coverage. This eye-opening experience proved to him that people from all backgrounds, with competing goals, have the capacity to come together and create something positive. He has taken this approach into the corporate world with The TCM Group to support companies in achieving change compassionately and fairly. During their discussion Nick and David explore his fascinating career and the numerous insights he has learned along the way, including: • The power of restorative justice and how it can be used in the workplace to unlock benefits for businesses and individuals. • How listening to and understanding opposing views is the key to effective leadership and collaborative working. • And his journey building the TCM Group over the last 20 years. The ups, the downs and his advice for anyone thinking of following a similar path. At every stage of your consulting career, dispute resolution and overcoming disagreements is a crucial part of the job. David shares knowledge, insights and inspiring experiences that will strike a chord with everyone who is eager to turn these potentially challenging situations into positive moments. We hope you enjoy the show! Get in touch with David at: [email protected] Find out more about The TCM Group at: https://thetcmgroup.com/ Specific things discussed in the show: David Liddle’s books: https://www.amazon.co.uk/David-Liddle/e/B076QC7YBT%3Fref=dbs_a_mng_rwt_scns_share Amy Edmondson – The Fearless Organization https://www.amazon.co.uk/Fearless-Organization-Psychological-Workplace-Innovation/dp/1119477247 Roger Fisher – Getting to Yes https://www.waterstones.com/book/getting-to-yes/roger-fisher/william-ury/9781847940933 Intercom - https://www.intercom.com/

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As a management consultant myself I’ve always been lucky to have mentors who have guided me through my career. When I was in house I regularly had quality time with Senior Partners that helped me rapidly accelerate my career and has continued to help since I’ve gone out on my own. While I had this great resource and knowledge bank to draw on I know many friends in Consulting aren’t as lucky with some only speaking with senior partners on a monthly or quarterly basis. That’s why I created this podcast. I wanted to help people like you who want to accelerate their careers in consulting by interviewing leaders in the field to share the advice, tips and strategies that they used to get to the top so that you can to so that you can too. In each Episode I’ll be interviewing a senior figure in the industry so that you can learn from them. We’ll be going deep in to their background, how they succeeded and what their advice would be for you. This podcast is brought to you by Create Engage the Digital Marketing agency for the disruptive Management Consultancy. Digital Marketing has moved forward, but most consulting firms haven’t. Many Consulting firms still see their corporate blog as their sole Digital Marketing channel and find themselves frustrated when these blogs yield little if any results. To help those of you who want to harness the power of Digital Marketing to grow your Consulting Business but don’t have the knowledge, capacity or in-house capability to do so I launched Create Engage, the first Digital Marketing agency for the Management Consulting Industry. If you’d like to find out more about how Create Engage can help you use Digital Marketing to take your business to the next level then drop me an email at [email protected] or go to our website www.createengage.co.uk where you can download our free case study that breaks down down the Digital Marketing strategies used by one successful Consulting firm to help them grow over 400% in just 3 years and gives you the secrets they used, so that you can apply them in your own firm.