Building a Blueprint for IT Project Resilience | Tinder on Customers

Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Bonnie and Bob discuss the role of "releaders," the challenges posed by team turnover, and strategies for building trust and navigating change in the ever-evolving digital and AI revolution.