Joshua Greenbaum: Customer Success is the Vendor’s Responsibility

Josh Greenbaum is an industry analyst and consultant who’s been following the enterprise software market for 30 years. Join Bob Evans as they discuss how tech companies have to stop showing how pretty their underwear is, and how vendors are selling product the way they build it; not how it is consumed. Josh also discusses his passion project, the U.S. Vote Foundation. (https://www.usvotefoundation.org/) See acast.com/privacy for privacy and opt-out information.