ServiceNow’s Strategy

Here’s my conversation with ServiceNow Chief Innovation Officer Dave Wright, the latest episode of “Cloud Wars Top 10 Executive Insights.” As the tech companies in our Cloud Wars Top 10 rankings drive transformation not just in individual corporations but also in entire global industries, it’s essential for business executives to understand the strategic intentions of each of these vendors. That’s what this new limited series is all about.Episode 5: ServiceNowI sat down with Dave Wright, who is the Chief Innovation Officer at ServiceNow. In this episode, Dave discusses ServiceNow’s particular approach to keeping companies both as relevant and as agile as possible. We also talk trends in digital transformation, tectonic shifts in ways of working, and enterprise-wide workflows that mirror seamless customer experiences. And Dave shares some examples of ServiceNow’s “systems of action,” including how partners like Deloitte get creative not just in systems implementation – but also in building their own world-shaping applications. See acast.com/privacy for privacy and opt-out information.