The Customer’s Point of View | Courneya on Acceleration

The Big Themes:The creativity that each one of them had: Telling their own story – and a lot of them used real-life stories and data, and so much more.They’re very polarizing: You can’t really put human management together and feel that’s a warm environment – that definitely has a lot of tone to it.More companies are trying to be strategic: In order to be competitive and to meet customer expectations, they’re having this drive to be from the customer’s point of view.There’s lots of ways to engage with us: We’ve been running this event for over 10 years, and it’s a fantastic way to network with the Microsoft ecosystem. The Big Quotes:“So how do you build those skillsets and some of those big questions of how you can become adaptable.” “I think they are going to move up to the top of the list and compete higher.” “As a young leader I guess is to lead with empathy, and lead with human awareness and kindness.” This episode is brought to you by BMC Software.