#105 – Kuwait, the Switzerland of the GCC? – Ahmed Alghanim, City Centre Kuwait
For this episode of Commerce Talks, Alex is joined by his co-host and Middle East e-commerce expert, Lina Gallagher. They are speaking with Ahmed Alghanim, head of e-commerce at hypermarket, City Centre Kuwait about retail business models in Kuwait, and how the country's high expat population, high internet and mobile phone penetration, and young, educated population are all attractive features for companies looking to test new products and services. Ahmed also discusses challenges such as high warehousing costs, finding and retaining digital talent and government bureaucracy, and how the company is continually striving to improve the online grocery shopping experience in Kuwait, experimenting with new business models and technology to offer faster delivery times.