#114 – Picking is an art: from offline to online, the leaders perspective – Piyush Chowhan, Panda Retail

Join me, Alexander Graf, on this episode of Commerce Talks as I sit down with Piyush Chowhan, the Chief Digital Officer at Panda Retail, to explore the art of picking in the grocery industry. Recorded in Dubai, we delve into Panda Retail's digital transformation journey in Saudi Arabia, where they hold a significant market share. Piyush shares insights on the unique challenges and opportunities of transitioning from offline to online grocery retail in the region. We discuss the impact of high smartphone penetration, the shift towards digital payments, and the evolving e-commerce landscape driven by convenience and demographic changes. Discover how Panda Retail is navigating inventory management, delivery logistics, and the art of picking to meet the growing demand for online grocery shopping. Tune in for an engaging conversation about the future of grocery retail in Saudi Arabia.