Protect Your Business and Serve Customers Well! Construction Champions Podcast 2-49 Rico Leon

The podcast episode covers the key factors that Rico believes make a successful construction contractor in today's industry, including having strong systems and processes, clear communication with customers, and protecting one's business through proper contracts and procedures. They also discuss how the construction industry is evolving, with rising costs, changing customer expectations, and the increasing influence of technology and large investment firms. The overall message is that contractors need to adapt and professionalize their operations in order to thrive in the current construction landscape. About Rico Rico Leon is a construction industry veteran with over 20 years of experience. He has been in the Colorado construction market for the past 7-8 years, starting his own successful company that did $10 million in revenue in its first year. Rico also hosts 4 shows on HGTV, including "Rico to the Rescue" where he helps homeowners who have been wronged by contractors. Rico's links https://linktr.ee/rico_leonWebsite https://www.buildercoms.com/constructionchampionspodcast For CRM Solutions: BUILD12 https://www.build12.com/constructionchampions?am_id=ron625 For Picture, Video, Document, and Communication Management: BuilderComs https://www.buildercoms.com/ Association of Professional Builders Annual Reporthttps://hubs.ly/Q02rT-1n0 Join our community: Facebook Group https://www.facebook.com/groups/957628795429538 (00:01:10) Rico's background in construction, starting at Roto-Rooter and then building his own company in Colorado (00:03:16) What makes a "Construction Champion" - having strong systems, processes, and communication in place (00:06:43) The importance of setting proper expectations with homeowners, communicating changes, and documenting everything (00:11:34) Dealing with material/labor cost increases during the pandemic and the need for transparency (00:16:28) The changing landscape of the construction industry, with fewer contractors willing to take on smaller jobs (00:24:17) The trend of homeowners investing in renovations vs. new construction, and the quality concerns with newer builds (00:28:36) Concerns about the rise of large corporations buying up single-family homes to rent out, and the implications for homeownership Keywords Construction Industry Construction Management Construction Projects Building and Construction Construction Technology (ConTech) Residential Construction Commercial Construction Construction Leadership Project Management Team Building in Construction Leadership Skills Construction Business Management Effective Communication in Construction Career Development in Construction Skills Training in Construction Professional Growth in Construction Work-Life Balance in Construction Construction Champions Podcast Ron Nussbaum Interviews Construction Insights Construction Stories Construction Networking Construction Community Join Construction Discussion Construction Advice and Tips