The Future of the Construction Industry! Construction Champions Podcast 2-89 Dylan Milroy

In this episode, host Ron Nussbaum sits down with Dylan Milroy, one of the owners of Better Basements and Waterproofing, a residential waterproofing company based in the Portland, Oregon area. Dylan shares his insights on what it takes to be a "construction champion" and the importance of constantly seeking to improve and surround yourself with the right people. About Dylan worked for a small home remodeler in high school before he joined the Marines. After his military service in the Marines he was quickly drawn back to what he loved most, residential construction. He was a Project Manager for a Design and Build Firm in San Diego, California doing everything from multi-million dollar penthouses to large coastal estates. This experience further developed Dylan’s love for an efficient and high performing job site that puts the customer’s concerns and goals before anything else. When not meeting with customers you can find Dylan spending as much time as possible with his wife, Jessica and daughter, Ruby. He enjoys watching Mariners baseball and spends most of his free time spoiling his girls with dinner at local restaurants and doing various activities with his church. Dylan's link https://www.linkedin.com/in/dylan-milroy-5b8ba395/ Get more leads, Set more estimates, and Close more jobs 👇 https://www.build12.com/constructionchampions?am_id=ron625 Simplify Your Construction Projects, Boost Your Productivity 👇 https://www.buildercoms.com/ Building Home Profiles 👇 https://gethometrack.com/ Join our community 👇 https://www.facebook.com/groups/957628795429538 Our Website https://www.buildercoms.com/constructionchampionspodcast Association of Professional Builders Annual Report https://hubs.ly/Q02rT-1n0 [00:01:02] Dylan's background and introduction to his company Better Basements and Waterproofing [00:02:00] What makes a "construction champion" - always seeking to improve, having the right mentors/coaches [00:05:09] Dylan's defining moment that led him to bring in business coaches and consultants [00:07:59] The importance of branding, online presence, and customer service in home services [00:13:36] The critical importance of answering the phone and responding to leads [00:16:12] Trends Dylan is seeing in the home services industry, including consolidation and the rise of national players Keywords: future of construction, industry trends, Dylan Milroy, Ron Nussbaum, Construction Champions Podcast, construction innovation, technology in construction, construction efficiency, adapting to change