066: Jill Salzman, Community Leader Extraordinaire
Crack the Customer Code - En podcast af Adam and Jeannie - Tirsdage
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Jill Salzman, creator of The Founding Moms, joins us to discuss global networking and the inception of the world's first and only online and offline meet-up and resource network for mothers. Real Women Making a Difference When asked why membership community building is so important, Jill replies that it's a matter of identifying the need in a community and attempting to fill it. While Founding Moms' meetings began in person with just a few participants, the demand was so great that Jill has expanded to both offline and online group meetings, providing the opportunity for participants to pool resources, network, and offer advice as they build their businesses. As the creator of the only networking community that invites members to bring their children as they learn more about optimizing their business, Jill has built an accessible, loved, and trusted brand. Tune in to hear her customer service advice, network design, brand story, and how to juggle life as an entrepreneur. Jill Salzman: "Helping Moms Get Down to Business" In addition to connecting mom entrepreneurs from all over the globe, Jill has also started a music management firm, founded a jewelry company, and authored a book titled, "Found It: A Field Guide for Mom Entrepreneurs." Jill earned her undergraduate degree from Brown University and after that attended law school. She co-hosts the podcast Breaking Down Your Business, and she hosts a video series called Tip Top Tips For Entrepreneurs. Nicknamed "Mommy Mogul" by CNN Money, "One of Ten Cool Mom Entrepreneurs We Love" by MSN Live, and the creator of one of Forbes' "Top Ten Business Websites," Jill also has a TED Talk, loves to bake, and rocks out in a band. Connect with Jill LinkedIn Twitter www.foundingmoms.com www.foundingmoms.com/fmc Related Content "Found It: A Field Guide for Mom Entrepreneurs" Breaking Down Your Business Tip Top Tips For Entrepreneurs Jill's TED Talk www.foundingmoms.com/fmc Sponsor Message Be Your Customer’s Hero: Real-World Tips and Techniques for the Service Front Lines is a one-stop training guide for anyone who works with customers. Be Your Customers Hero covers customer service from beginning to end. In HERO, you will learn some of Adam’s favorite tips and tricks for winning the mental game of service, for communicating in ways that set you up for success, and of course, for working with difficult customers. Get a copy for yourself or for your whole team. Bulk discounts are available. Learn more here. Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices