073: Hacking Your Workplace Culture

Crack the Customer Code - En podcast af Adam and Jeannie - Tirsdage

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What if you don’t have a budget for lots of perks to create a positive workplace culture? Are there ways to hack culture to make the workplace positive and fun? Hacking Your Workplace Culture Money is often the fourth motivator for workers. The Workforce 2020 report shows how workers today want non-traditional benefits as well. A great culture with happy employees is a key component of delivering the right experience for customers. So how can workplaces today compete with innovative employers like Zappos, when the budget is not necessarily at a Zappos-level? Decide what is universal and what needs to be personalized for each employee. Adam and Jeannie discuss the best ways to listen to employees and what they want and also how to deliver small but powerful perks to keep employees happy and excited to deliver a great experience. Related Content Workforce 2020 Report, Do men and women value the same benefits and incentives at work? Bestselling book, DRiVE: The Surprising Truth About What Motivates Us Episode 39, Does Employee Engagement Work? The Ultimate Starter Guide to Employee Empowerment Sponsor Message  360Connext—Customer Experience Mission Development Do you know how to deliver the superior customer experience you visualize? We can help your team become a force for positive change, starting with a customer-centric mission. The Customer Experience Investigators™ at 360Connext specialize in helping companies across industries and around the globe develop and internalize unique and scalable customer-focused missions. To compete with the other 89% of companies staying afloat by providing better experiences, you need a compass for making astounding changes in the customer experience while breaking down the silos that are holding you back. We offer evaluations, workshops, and roadmaps to keep your wheels firmly planted on the road to a customer-centric future. Join us on our mission to Create Fewer Ruined Days for Customers™ today. Visit us at 360Connext.com.   Take care of yourself and take care of your customers. Learn more about your ad choices. Visit megaphone.fm/adchoices

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