295: A Leader's Guide to the Holidays

Jeannie and Adam share tips and ideas to make the holidays more meaningful and less stressful for customers and employees alike. A quick leadership guide for the holidays The holidays are not only about spreading extra cheer, but also about giving thanks. It's one thing to say "thank you" to customers and employees, but showing them you appreciate them is another.  Does your gratitude shine through in the way you do business? This time of year is more stressful for just about everyone. So what can you do to make sure your gratitude is felt throughout the holiday season? Adam and Jeannie have some great ideas to share! Special segment We really appreciate the feedback we receive from listeners to help us keep improving the show. In fact, we have a special shout out for one of you, plus a special message for all of you. Thank you for listening, and Happy Thanksgiving! Related Content 360Connext® post, The Best CX Leaders ROCK at These 3 Things Customers That Stick® post, A Guide to Customer Service Higher Education Episode 175: (Tip) How Business Schools Can Add Customer Experience Episode 235: Customer Experience Touchpoint Tips We're on C-Suite Radio! Check it out for more great podcasts Sponsor message: Start creating a successful CX strategy Are you ready to build a customer experience strategy on a solid foundation for the long term? We’re shattering the top 5 CX strategy myths in our latest evergreen webinar. You will learn: How to avoid the 5 so-called “Customer Experience Strategies” that aren’t strategies at all What drives a winning customer experience strategy and examples of companies that “get it” How to create a foundation for a customer experience strategy that works for the long term Join Jeannie at a time that works for you for some serious mythbusting and a head start on creating a customer experience strategy that works!  Sign Me Up!       Take care of yourself and take care of your customers.   Learn more about your ad choices. Visit megaphone.fm/adchoices