How to Achieve Customer Experience Excellence in 7 Steps, With Crystal D’Cunha

Crystal D'Cunha, award-winning customer experience leadership coach, Chief Experience Officer at The Inside View, Inc., mother, role model. In this episode, Crystal walks Valentina through her 7-step leadership training program, which recently won the gold award at the 2021 International Stevie Awards. She also gives inspirational advice to aspiring entrepreneurs. Connect with Crystal - https://www.linkedin.com/in/crystald1/ Check out her website - https://gettheinsideview.com/ Note: CX Insider was recently selected among the Best 30 CX Podcasts by Feedspot! Link here  - https://blog.feedspot.com/customer_experience_podcasts/