Stephen Glicken

This episode is brought to you by Booking Protect: the global leaders in refund protection.  To find out how partnering with Booking Protect can help you deliver a better buying experience, greater peace of mind, along with creating a new revenue stream for you and your organization, visit www.bookingprotect.com My guest today is Stephen Glicken. Stephen is the CEO of Project Admission.  We get into a lot of stuff on this episode.  We talk about the biggest opportunity in the ticketing business, the 40% of tickets that aren't sold. This amounts to a $58B opportunity.  We discuss data, security, the secondary market.  We talk about reactionary business versus proactive business.  We talk customer focus.  And a whole lot more.  You can find out about Project Admission by visiting them at www.projectadmission.com