DIP | EP. 11 | Improving on your Customer's Experience to Drive Growth (with Vi Nguyen and Tommaso Martucci)

Vi shares with us how she has been able to use design to improve customers experience speaking from her time in a financial institution to having to work for the Swedish Space Agency. She also highlighted how teams could merge Business Design with User Experience Design in creating a seamless experience from end to end. Connect: Please like and subscribe to our Podcast. Also, leave a review and share with people you think will gain from this Podcast www.designandinnovation.dodo.ng Write to us [email protected] Follow us on Twitter: @DODO_Nigeria

Om Podcasten

This is the Design and Innovation Podcast or DIP as we like to call it. Here we break down what design is and its relevance to businesses. Through this podcast, we aim to bring to the forefront the power of design as it relates to business. We release new episodes bi-monthly. so be sure to check out our new episodes. Visit our website https://designandinnovation.dodo.ng or write to us [email protected]