Building Trust into Digital Futures

The financial services landscape is constantly changing. From cryptocurrencies to digital payments to disruptive new investment and insurance paradigms, design has a critical role to play in ensuring the financial sector drives innovation in a way that's as good for people as it is for business. On this episode, we're joined by Toshi Mogi, AVP of Strategy, Financial Services, based in frog New York. He's here to talk financial inclusion, 'Futurecasting', a frog method of imagining and planning for possible futures, and why you should keep trust at the center of all financial innovation. Brought to you by frog, a design and strategy consultancy. frog is part of Capgemini Invent. (https://www.frog.co) Find episode transcripts (https://www.frog.co/designmind/design-mind-frogcast-ep-11-building-trust-into-digital-futures) Download the 'Rebuilding Retail in a Post-Covid World' report (https://bit.ly/3sIcMVL) Download Toshi Mogi's latest report 'Digital Transformation Needs Design' (https://info2.frogdesign.com/en/digital-transformation-needs-design) Download Toshi's frog report, 'Design for Digital Trust' (https://info2.frogdesign.com/designing_for_digital_trust) Audio Production: Richard Canham (https://www.richardcanham.com/)