Oracle’s Rob Tarkoff on Customer Experience, Customer Centricity and the New Next in Silicon Valley

Oracle’s EVP Rob Tarkoff about Data, Signals, Resilience, Attitude, Customer Experience and the New Next. What topics regarding Customer Experience and Digital Marketing are being discussed in Silicon Valley right now? Does Oracle see increasing demand for applications enabling digitization or managing supply chain management? How does resilience relate to this context? And what is his advice for building resilience into the customer experience?