DP 160: Branding Gets You to the Starting Line

As Jen Martindale will say, having a brand strategy in place just the starting line—not the finish line. She helped the Yerba Buena Center for the Arts undergo a total rebranding, which doesn't mean a new logo. As Chief of Marketing, she helped the organization reach a new audience in a way that worked for them and created an image and strategy that communicates who the YBCA is. She talks to Beth about the role arts and culture play in enacting change, why you should never try to replicate what another organization does, how to create trust when you're taking a big risk, and more.