EP011: Legalese, Movies, and Saying Please!

Bite-Sized Delight From the Episode: Delta is delighting passengers with its new (totally free) in-flight entertainment streaming platform. Household AI technologies may be shaping children's development. Yes, consumers do attach a monetary value to first-rate customer experience. Are You Looking for Things We Referenced? Growing Up with Alexa Digital Transformation: 3 Areas of Customer Experience to Invest in Right Now Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!