EP059: Liberals, Conservatives, and Can't We All Just Get Along!

Learn about how extreme political views can affect your customers’ decision making, why the U.S. federal government shutdown had wide ranging “experience” impact, and how brands can help unite a divided nation. Bite-Sized Delight From the Episode: • How the extreme political beliefs of your customers can impact your customer experience. • How to turn challenges your customers face into moments of customer experience delight. • How your organization can help unite a divided country. Are You Looking for Things We Referenced? • People With Extreme Political Views Have Trouble Thinking About Their Own Thinking - by Popular Science • What Customers Wants From Brands in a Divided Society - by Sprout Social Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!