Ep.43: The Power of Empathy, A Masterclass in Negotiating with Former FBI Lead Hostage Negotiator Chris Voss

In this episode, I interview Chris Voss, the former FBI lead hostage negotiator, founder of the Black Swan Group and author of Never Split The Difference. He also teaches a Masterclass about Negotiation. Chris is a really smart and incredible person. In the interview, we discuss his career and do an hostage role play -in which Chris handily defeated me. He also talks about strategies you can use in your own negotiations and personal relationships. I really enjoyed talking to Chris and learned so much! Enjoy!