#221 - Unpacking Design Ops

Ruizhi Liu, Sr. Lead Experience Designer at Travelers insurance joins us to share his journey from an industrial product designer to an Experience Design leader. Ruizhi shares his successes with semantic profiling workshops and how those lead to a visual direction a product takes. His passion for design operations using experimentation and collaboratively iterating is percolating in the org. Ruizhi is hiring talented professionals to make his team strongly move to a culture of cohesive design and development.