#261 - Delight vs Efficiency

Mitul Bhat, Director Of Product Design at VMware joins us for an intriguing talk about how he is showcasing the value of product design principles across a large engineering-heavy work culture. The constant battle of bringing user delight or enhancing operational efficiencies is real in his world. Mitul adds how critical it is to keep improving products using feedback data that informs the current and next generation of products. There are a lot of great design execution and leadership approaches that can be implemented in a large enterprise that is still new to product design in this insightful episode.