#311 - In order to innovate, you need to first win over your audience

Erica is a Senior Director of Product at Warner Bros. Discovery. As a product manager, one of her obsessions is to fix all things inefficient - whether it is getting the most value out of a lean team at work or finding the best route to a restaurant. Her passion in tech while studying Computer Science brought her across the border from Canada to Silicon Valley. Her background in software development and consulting uniquely positions her to see the beauty of technology and the importance of the customer’s voice in driving innovation strategy. She vows to be an advocate for her users and the quarterback for her products.