#312 - Challenge your own bias to create deep value

Isabel Harvey, Director of Innovation Experience Design at Travelers insurance joins us to share her unique journey from an Industrial designer to evolving into a design thinking practitioner. She connects her passion for a deep understanding of her stakeholders to curate areas of the most impact, she brings creative fun along the way as she executes her vision with her teams to create global products. Isabel is someone who embraces her diversity and thinks about the nuances of users from across the world as a responsible designer. There are some amazing resources she has shared in this episode that you don't want to miss.