Transcending our little pieces of plastic

Tech wizzes have given us a dizzying variety of devices and apps that make paying for things easier than lifting a finger. We’ve got smartphones, smartwatches, smart speakers. Digital wallets, P2P apps like Venmo, and refrigerators that will buy more milk for us when we run out. As different as they are, most of these payment innovations are still linked to that little piece of plastic we call a credit or debit card. But just like cash, new technologies are making that physical token less and less relevant. In this episode of “Financial Futures,” FIS’ Melissa Kopp returns to talk about what it means to be a cardholder these days, and why financial institutions and merchants need to unify the growing variety of payment experiences available today.