When will Conversational AI get Real?

In episode 140 of the Futurized podcast, the topic is: When will conversational AI get real? Our guest is Joe Bradley, Chief Scientist, LivePerson (@liveperson), in conversation with our host, futurist Trond Arne Undheim (@trondau). In this conversation, we talk about what machines already do better than humans and muse on the timing of future progress. If you're new to the show, seek particular topics, or you are looking for a great way to tell your friends about the show, which we always appreciate, we've got the episode categories. Those are at Futurized.org/episodes. They are collections of your favorite episodes organized by topic, such as Entrepreneurship, Trends, Emerging Tech, or The Future of Work. That'll help new listeners get a taste of everything that we do here, starting with a topic they are familiar with, or want to go deeper in. Trond's takeaway: conversational AI is at its best when its used to remove cognitive load. It may take computers a while to become conversationalists, but they may soon save us time. They are already saving businesses time but the experience is not the same at the other end of the line. That will have to change. On the other hand, conversational AI is a natural UX, and is not costly to put in place. When conversational AI improves it will change things. Is that 5 years or 20 years from now? Thanks for listening. If you liked the show, subscribe at Futurized.org or in your preferred podcast player, and rate us with five stars. If you like this topic, you may enjoy other episodes of Futurized, such as episode 110, The Metaverse Reality, episode 68, Industrial-grade Mixed Reality, or episode 16, The Future of Human Perception AI. Hopefully, you'll find something awesome in these or other episodes. If so, do let us know by messaging us, we would love to share your thoughts with other listeners. Futurized is created in association with Yegii, the insight network. Yegii lets clients create multidisciplinary dream teams consisting of a subject matter experts, academics, consultants, data scientists, and generalists as team leaders. Yegii's services include speeches, briefings, seminars, reports and ongoing monitoring. You can find Yegii at Yegii.org. Please share this show with those you care about. To find us on social media is easy, we are Futurized on LinkedIn and YouTube and Futurized2 on Instagram and Twitter: Instagram: https://www.instagram.com/futurized2/ Twitter (@Futurized2): https://twitter.com/Futurized2 Facebook: https://www.facebook.com/Futurized-102998138625787 LinkedIn: https://www.linkedin.com/company/futurized YouTube: https://www.youtube.com/Futurized Podcast RSS: https://feed.podbean.com/www.futurized.co/feed.xml See you next time. Futurized—conversations that matter.