The Pandemic is a Catalyst a Lot of Businesses Needed — It’s Time for a Massive Rethink

Leading tech analysts from Futurum Research offer weekly deep dives on the latest in tech news, new products and services, mergers, earnings, regulations, and more, from startups to industry leaders, emerging tech and what’s ahead for industries across the globe, along with interviews with tech industry leaders and experts.

In this episode of the Futurum Tech Podcast, Interview Series, I’m joined by Don Schuerman, the CTO of Pega, a leader in software for customer engagement and intelligent automation, for a conversation about how the COVID-19 pandemic is perhaps a catalyst that a lot of businesses needed right now. We explore how engaging in a massive rethink is likely the best path forward for companies of all sizes as we navigate pandemic times, and also take a quick preview of Pega’s upcoming Pegaworld iNspire virtual event being held from 9am to 11:30am EDT on June 2, 2020.

Our conversation included insights into the following:

• The fact that digital transformation in the COVID-19 age is truly an opportunity for organizations to not just survive, but also to thrive. In fact, some might say that this is a once in a lifetime opportunity.

• The role a smart digital transformation strategy plays in pandemic times and beyond, helping lay the foundation for the future, including building resiliency into organizations in ways it might not have existed before

• Business architecture and what to consider when setting out to future-proof your business model, and the role that technology plays there, as well as why designing with a “digital first” mindset is more important now than ever before

• How solutions that serve short term needs — things like automation, case management, and low code app development — can ultimately serve as building blocks for more bigger, more comprehensive solutions down the line.

• Real world use cases of some exciting technology solutions that are happening right now, as well as a look at how those can be extended in the future.

• The role that automation plays in building and facilitating resilient, business operations.

Take a moment and go register (it’s free!) for Pega’s upcoming Pegaworld iNspire virtual event on June 2nd, from 9am to 11:30am EDT. You’ll get a chance to hear keynotes from Anna Gleiss, Siemens’ Global IT Head (Don’t Just Talk, Transform: Survive and Thrive in a Disrupted World), Rich Gilbert, Aflac’s Chief Digital Information Officer (One Digital Aflac: A Digital Transformation Journey), and Pega’s Founder and CEO, Alan Trefler (The Platform for your Platforms). You’ll hear use cases and insights from Vodafone, Anthem, Blue Shield of California, Unilever, Google, Lloyds Banking Group, HSBC and others, and walk away with a myriad of valuable information that will undoubtedly help on your organization’s digital transformation journey, in pandemic times and beyond. Note that even if you can’t attend the Pegaworld iNspire event live on June 2nd, if you register, you’ll have access to all the content on demand. Now go do that, right now! Register here.