Negative Online Reviews, How To Deal With Them

With a staggering 84% of people trusting online reviews, negative online reviews can make or break a business's reputation. So how do you deal with negative reviews about your business that can be very damaging? What initial steps can you take to try and resolve a negative opinion of your company, service, product or business, with the person who has given the review? What should you NOT do when you receive a negative review? How can our laws assist you, and what are the key points that a Cou...