Nicole Armstrong on Creating Empathy-Centric Workplaces

Empathy is the ability to understand and share the feelings, perspectives, or experiences of another person, and for workplace leaders, empathy is a communication skill that helps transform debates into conversations premised on understanding of shared experiences. In this episode of Honest HR, host Monique Akanbi is joined by workplace consultant and Ellequate founder/CEO Nicole Armstrong to discuss topics including the relationship between empathy and vulnerability, leveraging empathy to create safe spaces to communicate at work, and how to lead with empathy while also instilling accountability among employees.

Om Podcasten

Honest HR is the podcast for HR professionals, people managers and team leads intent on elevating how they improve and grow their companies. Co-hosts Amber Clayton, Wendy Fong and Monique Akanbi for bring you honest, forward thinking conversations and relatable stories from the workplace that challenge the way it’s always been done, because after all, you have to push back to move forward. Honest HR is a podcast from SHRM, and by listening, you’re helping create better workplaces and a better world. This podcast is approved to provide SHRM-CP/SCP recertification PDCs. Details are included during qualifying episodes.