1: Payment đź’µ User Experience- Checkout

Ideate. Credit Card Terminals: “Screaming children… beating the terminal with bats.” Show Notes 0:00 - Intro 1:00 - Street Interviews 2:30 - Why do we have to sign? https://twitter.com/marblefaun/status/920115293556477952 7:20 - Why aren't mobile payments sweet? https://twitter.com/jarlivingston/status/920298670444220417 11:30 - Standardization why are there so many payment terminals and how are companies like square and paypal able to make better terminal experiences https://twitter.com/justins_os/status/920118532762951680 18:15 - What’s the cost to update these POS systems? 20:15 - Touchscreen vs physical buttons, which is better? 21:55 - Titular Line 24:10 - Consistency of user experience, why so varied? 25:50 - Can user account profile be actually worth something? 27:50 - Why do we still use paper receipts? 29:35 - User Experience principles Edward Rolf Tufte https://en.wikipedia.org/wiki/Edward_Tufte 32:20 - What can we learn from the way other countries handle payments? https://www.nytimes.com/2017/07/16/business/china-cash-smartphone-payments.html 34:20 - Our suggestions on what we would like to see different in the next few years Twitter handles: Podcast @ideateTeam https://twitter.com/ideateTeam Paul @pbredenberg https://twitter.com/pbredenberg Hiromi @halfwintr https://twitter.com/halfwintr Rob @robfottf https://twitter.com/robfottf And soon… Aaron @AdPlusVerb https://twitter.com/adplusverb

Om Podcasten

How can French cooking methods improve the safety of your car? Why can’t you just settle on what movie to watch on Netflix? Why do you have to sign a credit card receipt for a pack of gum? This is Ideate. A podcast about the user experience of items we use every day. Hosted by The Smyth Group design team: Hiromi, Nikita, Aaron, Paul and Rob.