75 - Call waiting! How financial brands can improve customer service

Marc and Josh discuss how financial services companies are still using the pandemic as an excuse for reduce customer service.How can customer service be improved?Plus, the rudest road names in the UK and their impact on property prices!Support this show http://supporter.acast.com/inforapennypodcast. Hosted on Acast. See acast.com/privacy for more information.

Om Podcasten

The In For A Penny podcast is produced and presented by freelance personal finance journalist Marc Shoffman and The Orchard Practice financial planner Joshua Gerstler.Each episode aims to address the confusing concepts and challenges from the world of business, finance and wider society.Links:The Orchard PracticeCavendish ContentLeave a review!Support our show with a donation!Support this show http://supporter.acast.com/inforapennypodcast. Hosted on Acast. See acast.com/privacy for more information.