#21 Aaron Woods, Director of Strategic Post Sales, formerly at LaunchDarkly: Navigating the Challenges and Rewards of Customer Success

In this episode, Aaron Woods, Director of Strategic Post Sales with experience at LaunchDarkly, Catalyst Software, Datadog, and Fidelity, shares his journey through customer success and leadership. Aaron reflects on his transition from sales into customer success, the challenges of building post-sales teams, and how he cultivates a culture of mentorship and growth. Aaron takes us behind the scenes of managing complex customer relationships, setting ambitious goals for teams, and the evolving ...