Creating Super Call Center Agents with Umesh Sachdev, Co-founder and CEO of Uniphore
IT Visionaries - En podcast af Mission - Tirsdage
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Umesh Sachdev, the Co-founder and CEO of Uniphore, discusses how A.I. is being used to increase effective communication in real time by understanding language, interpreting tone, analyzing facial expressions, and providing high quality data. IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience.
