108. Why You Need to Stop Firing Clients and Start Enforcing Your Policies

Have you seen a post like this? Angel the Lash Artist: "Hey guys I had a client come in again with dirty lashes....ugh! This is the 5th time it's happened!" Lash Minion: "What! It's time to fire that girl!" Lash Minion 2: "That's right...I've fired clients for less!" You know where this going...just a bunch of lash artists talking about how they all deserve better clients and that you don't need to work with someone who is late or never cleans their lashes. I get it...it's empowering to say "fire that bad client". In this episode, we talk about how "firing" clients can backfire on your business (ooh...see what I did with "fire"...so clever). Truth is there is a better way to get rid of bad clients, and I'd say 99% of the time you won't need to "fire" anyone....they'll fire themselves. Intrigued? Check out this episode and when it's over, we hope you'll have a better strategy when it comes to dealing with "bad clients". Happy listening! ANNOUNCEMENTS: LINK TO BUY A LASHCONFERENCE T-SHIRT: http://bit.ly/3pylzIf LINK TO APPLY TO BE A SPEAKER AT THE LASHCONFERENCE 2021 https://forms.gle/TjthxSqCGEytqyyD9 GUEST ANNOUNCER LASCAST OPENING SCRIPT Here is our script that you can use to record the opening to our show: "Hi I’m (name) and I work at (name of biz) in (city, state) and I’m today’s guest announcer. You can find me on Instagram at (IG handle)! Cue the music… In an industry where most of us spend the majority of our time working alone in a room, this podcast was created so you can learn, be encouraged, and find a connection with other lash and beauty professionals. This is the LashCast Podcast and here’s your host, Paul Luebbers." PLEASE FOLLOW US! IG: @lashcastpodcast @thelashconference.con Facebook: www.facebook.com/groups/lashcastpodcast/ Contact Paul Luebbers: [email protected]