81. M'Lisa and Royal of Spa Strong Are Here to Help You with Client Boundaries

Do you struggle with having boundaries with your clients? Now I know some of you might say you have no issue, but over my 15 years of working with beauty pros, I'd say one of the biggest issues I see we struggle with are boundaries. We got into the beauty industry because we like to make people happy and because we don't learn anything about managing clients in beauty school, we tend to get walked all over when we start our career. Sadly some of us still struggle even after working in this industry for years. In fact, some of you might even be resentful of your clients or might be nearing burnout. Today we have beauty coaches M'Lisa and Royal Ellis of Spa Strong join us to talk about how you can have healthy boundaries in your business. M'Lisa published a book called "Boundaries in Esthetics", and we discuss how command presence will help you improve your interactions with your clients, how adding the value is a great way to empower you to raise your prices, and how you want to attract "quality clients" over "quantity clients". We had a great time learning from M'Lisa and Royal, and I know you will too. When you get done with this episode go to the link below and get a copy of M'Lisa's book. Please go to our IG page and let us know what you think of this episode. What's one thing you took away from this conversation? IG: @spa_strong www.spa-strong.mykajabi.com Book Link: https://bit.ly/3aiarsm GUEST ANNOUNCER: Katie Allen @beyoutifulwandz ANNOUNCEMENTS: SIGN UP FOR OUR NEXT CLASS! How To Get More New Clients Than Ever in Your Door DATE: August 24, 2020 TIME: 4pm-7pm (PST) Please Note: A replay of the webinar will be available for 2 weeks to everyone who buys a ticket. Click on the link to get your ticket: https://bit.ly/39EF7nj Has your business bounced back to where it was pre-Covid-19? If you're like most businesses, you've seen things slow down at least a little if not a lot. It's a difficult time to build a business to say the least. We opened our salon back in 2006, and then the Great Recession hit us in 2008. Our timing was horrible. On top of a slowed-down economy, most people didn't even know what lash extensions were and there was no Instagram to help us to affordably market our business (yes we lived in the stone ages). While it wasn't easy, we found a way to grow our business in the midst of the recession. Even though the cards were stacked against us, we grew our little salon and even hired our first staff during the recession. We tried all sorts of ways to promote the salon...some worked well and others...not so well. In this webinar, we will break down and share all the marketing tricks and promotions that worked and got our salon to grow into being a 7-digit award-winning in Southern California. When you are done, you'll be equipped with many new strategies and ideas that you can implement in your business. BTW...most of them have nothing to do with Instagram. GUEST ANNOUNCER LASCAST OPENING SCRIPT Here is our script that you can use to record the opening to our show: "Hi I’m (name) and I work at (name of biz) in (city, state) and I’m today’s guest announcer. You can find me on Instagram at (IG handle)! Cue the music… In an industry where most of us spend the majority of our time working alone in a room, this podcast was created so you can learn, be encouraged and find a connection with other lash and beauty professionals. This is the LashCast Podcast and here’s your host, Paul Luebbers." PLEASE FOLLOW US! IG: @lashcastpodcast @thelashconference.con Facebook: www.facebook.com/groups/lashcastpodcast/ Contact Paul Luebbers: [email protected]