97. LASHCON 2019 Replay - Lance Courtney "Disrupting Customer Service"

We are excited to have Lance Courtney back for one last session. Last year he taught a breakout session on customer service and the front desk. We first heard this talk 3 years ago at another conference and knew we had to have him at LashCon last year. There is so much goodness in this episode...BTW...This is our last LashCon preview. If you like what you hear today, you'll want to sign up and join us this weekend on November 15-16, 2020! ANNOUNCEMENTS:THE VIRTUAL LASHCONFERENCE - November 1...