97. LASHCON 2019 Replay - Lance Courtney "Disrupting Customer Service"

We are excited to have Lance Courtney back for one last session. Last year he taught a breakout session on customer service and the front desk. We first heard this talk 3 years ago at another conference and knew we had to have him at LashCon last year. There is so much goodness in this episode...BTW...This is our last LashCon preview. If you like what you hear today, you'll want to sign up and join us this weekend on November 15-16, 2020! ANNOUNCEMENTS: THE VIRTUAL LASHCONFERENCE - November 15-16, 2020 We're on a mission here at The VIRTUAL LashConference (LashCon) to make every lash artist profitable and professional. ⁣ ⁣ First, we want to help lash artists become profitable. There are so many lash artists just squeaking out a living. We know we can all do better. Second, we want to see lash artists like you be more professional and as a result more respected. ⁣ We want to equip lash artists with the best information regarding lashes, adhesives, techniques, and customer service. The better educated we are, the more confident we'll be and the more respected we'll be. ⁣ ⁣ With these two ideas in mind, we are working hard to make sure The VIRTUAL LashConference helps you to become more profitable and professional. We have invited world-class speakers (many from outside the lash industry) to come and share their wisdom with us. ⁣ ⁣ If you want to be profitable and professional, sign up for the con today. Tickets are currently $209. ⁣ We also have a payment plan where you only need to pay 50% now. ⁣ ⁣ Go to www.thelashconference.com to sign up today! GUEST ANNOUNCER LASCAST OPENING SCRIPT Here is our script that you can use to record the opening to our show: "Hi I’m (name) and I work at (name of biz) in (city, state) and I’m today’s guest announcer. You can find me on Instagram at (IG handle)! Cue the music… In an industry where most of us spend the majority of our time working alone in a room, this podcast was created so you can learn, be encouraged, and find a connection with other lash and beauty professionals. This is the LashCast Podcast and here’s your host, Paul Luebbers." PLEASE FOLLOW US! IG: @lashcastpodcast @thelashconference.con Facebook: www.facebook.com/groups/lashcastpodcast/ Contact Paul Luebbers: [email protected]