Leaders in Customer Loyalty: Industry Voices Featuring Mladen Vladic, General Manager of Loyalty Services at FIS

Send us a text Loyalty programs are undergoing a transformation, driven by shifting consumer expectations, technological advancements, and an increased focus on delivering real value. As brands navigate this evolving landscape, they’re making bold moves to refine, reinvent, and, in some cases, completely overhaul their loyalty strategies. In this installment of Leaders in Customer Loyalty: Industry Voices, we sit down with Mladen Vladic, General Manager of Loyalty Services at FIS, to di...