Lending During a Global Pandemic: Customers Bank’s Road to Success w/ Sam Sidhu

Customers Bank, with a revolutionary crossover between FinTech and traditional banking, is truly disrupting and innovating past the financial industry as we know it. One year later, we look back and ask, how did AI-enabled underwriting models perform in a time of uncertainty?Sam Sidhu, Vice Chairman and Chief Operating Officer of Customers Bank joins us this week to discuss the bank’s enormous success, how they got there, and where they’re headed next.What we talked about:- Lending practices and consumer loan performance during the pandemic- How AI credit decisioning models helped drive strategic growth - Managing risk appropriately during the pandemic- Leading with bravery during a period of societal and economic stressCheck out these resources we mentioned during the podcast:- https://www.linkedin.com/in/ssidhu/- https://www.customersbank.com/To hear more from Leaders in Lending, check us out on Apple Podcasts, Spotify, or on our website.Listening on a desktop & can’t see the links? Just search for Leaders in Lending in your favorite podcast player.