50 // From Order Taking to Business Partnership with Meghan Castillo

Meghan is a Principal Learning Experience Designer at HubSpot focused on creating remote-inclusive experiences and enabling performance. She has facilitated adult learner education at Michigan State University; designed, developed, and facilitated learning programs in various industries through international consulting; and contributed to corporate learning management at PepsiCo and Coca-Cola Beverages Florida. She is a member of the 2018 Learning 30 under 30 program.Today we talk about: 👉 Meghan’s journey to becoming a business partner (not simply an order taker)👉 The importance of talking to learners and doing a workflow analysis both for great design and also stakeholder alignment👉 What Meghan does to help stakeholders to partner with her on projects with tips for effective training request processes 👉 The role of asking questions, educating stakeholders, and dealing with the worry of being an inconvenience Resources: The 5 Moments of NeedSupport the show