How To Grow Your Business With Returning Customers | #274 Fiona Stevens
Grow Your Store - The Ecommerce Coffee Break, a Podcast for Shopify Sellers and DTC Brands - En podcast af Become a smarter Shopify store owner. We talk ecommerce, digital marketing, technology, and entrepreneurship. Perfect for everyone who sells online.
In this podcast episode, we discuss strategies on how to increase the number of returning customers, boost customer lifetime value, and decrease churn rates. Our featured guest on the show is Fiona Stevens, Director of Marketing at LoyaltyLion.com.Topics discussed in this episode:What common mistakes businesses make when it comes to retaining customersHow to identify at-risk customers before they churnWhat are adverse effects of excessive discountingHow to utilize loyalty points and rewards t...
