How To Measure And Improve Customer Experience To Boost Your Brand | #250 Craig Stoss
Grow Your Store - The Ecommerce Coffee Break, a Podcast for Shopify Sellers and DTC Brands - En podcast af Become a smarter Shopify store owner. We talk ecommerce, digital marketing, technology, and entrepreneurship. Perfect for everyone who sells online.
In this podcast episode, we discuss how to measure and enhance customer experiences to boost your brand. Our featured guest on the show is Craig Stoss, Director of CX Transformation Delivery at Partnerhero.com.On the Show Today, You’ll Learn:Why it is crucial to differentiate CX and support services.Why emotional appeal and clear product info are important.The significance of personalization in customer experience. The ideal company size for superior customer support services. The p...
