Testers' Island Discs EP62 - Clare Norman

As we move unfathomably towards the festive season, we take a break from the cold and gloomy weather to welcome TestBash UK’s very own pink ray of sunshine, Clare Norman, for a discussion of the specific skills and traits that can help us to be better quality coaches We talk about how a lack of testing resources can often be liberating for our roles, how listening is as valuable a skill as speaking, the differences between coaching and teaching, and the power of persuasion, in an episode which somehow remains coherent despite Neil’s tiredness and the recording software crashing twice. Clare’s musical selections include a couple of big-hitting rock bands making their first-ever appearances on the podcast, the return of an old favourite, and some classical and world music choices too. And while Clare adds one book to our island selection, we also spend most of the episode name-checking lots of other influential books, talks and blogs in the coaching space. Podcast Links TestBash UK 2022: Clare Norman - Quality Coaching: Level 1 Aquafresh Daily Record: Tesco website crashes as thousands lose spot in queue for Christmas delivery slots Amazon: Kate Murphy - You’re Not Listening Twitter: Vernon Richards (@TesterFromLeic) Amazon: Forsgren, Humble & Kim - Accelerate YouTube: Neha Datt - OKRs: The Good, The Bad & The Ugly (AOTB22) Slate: Elon Musk’s Delusional Fixation on Code at Twitter Amazon: Edgar Schein - Humble Inquiry Michael Bungay Stanier - The Coaching Habit TestBash UK 2022: Vernon Richards & Stu Day - What is Quality Coaching? Kim Morgan & Geoff Watts - The Coach’s Casebook Mastodon ReTestBash UK 2022 (1st December 2022) Clare on Twitter: @ClareCatherine6 Regular Links: Listen to and subscribe to this podcast on iTunes and SoundCloud Sign up to be a guest on the show Testers' Island Discs playlist on Spotify Testers' Island Discs reading list on Goodreads Follow us on Twitter